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Store Regulations
The following Regulations define the general terms and conditions of sales applicable in our online store available at sportsbibs.pl, operated by Bożena Plewnicka Sports Marketing Worldwide ul.Serwitucka 32a 05-230 Kobyłka
1. scope of the regulations
Regulations apply to all orders placed through our online store. The offer of our online store is intended only for Consumers.
A consumer is, according to Article 22 of the Civil Code, a natural person making a legal transaction with an entrepreneur that is not directly related to his/her business or professional activity.
2. conclusion of the contract
The contract of sale is concluded with Bożena Plewnicka Sports Marketing Worldwide
Presentation of products in our online store is an invitation to conclude a contract within the meaning of Article 71 of the Civil Code. In order to make an offer to purchase products, you must place an order. Using the mechanisms available in our store, you can add the products of your choice to the shopping cart and make an offer to purchase. The shopping cart and the data entered in the forms can be modified before placing an order using the available functionalities and messages appearing during the ordering process. By clicking the confirm and finalize button on the order summary page, you place an order for the products in the shopping cart.
Once your order has been placed, you will receive a system-generated e-mail message automatically confirming that your order has been registered. This message is not tantamount to a statement of acceptance of your offer and conclusion of the sales contract. The contract of sale is concluded after verification that the order can be accepted for processing and acceptance of your offer, which is done via a separate e-mail message with information on approval of the order for processing. As soon as you receive such a statement, the sales contract is concluded.
3 Language and rules for the consolidation of the contract
The contract of sale can be concluded in the Polish language
We preserve the content of the contract and send you the order details and our Terms and Conditions by email. You can also check your order information via your customer account. Regulations are also made available on the website of our online store in a way that allows you to obtain, reproduce and record its content.
4 Delivery of products
In some cases, shipping costs must still be added to the quoted product prices. Ordered products are delivered through courier companies cooperating with us. Detailed information about the possible methods and dates of delivery and shipping costs are presented during the ordering process and in a special information tab on our store's website.
We sell the products offered in the store only by mail order. Unfortunately, there is no possibility of personal collection.
5 Payment
The following forms of payment are available to you in our online store:
- Cash
- on delivery.
- Electronic payment (e-payment) via online payment service.
Detailed information about possible methods of payment, including online payment services integrated with our store and available types of e-payments, as well as possible additional costs, is presented in the course of placing an order and on the website of our store in a special information tab on payment methods.
6 The right to withdraw from the contract
Consumers have the statutory right to withdraw from the contract, as specified in the instructions on the right of withdrawal. Individuals who enter into a contract directly related to their business activity also have the right to withdraw from the contract, when it is clear from the content of the contract that it does not have a professional character for them within the meaning of Article 556 (4) of the Civil Code.
7 Warranty, guarantees and liability of the seller
We are obliged to deliver products (items) free of defects. The statutory right of liability for defects of the sold thing (so-called warranty for defects) to the extent specified in Article 556 et seq. of the Civil Code shall apply. We are liable under the warranty if a physical defect is discovered before the expiration of two years from the date of delivery of the item to you. If the object of sale is a used movable item, warranty liability is one year from the date of delivery.
Complaints can be submitted:
- via e-mail to: sport@sportsbibs.pl
- in writing to: Bożena Plewnicka Sports Marketing Worldwide ul.Serwitucka 32a 05-230 Kob
ylka
We undertake to respond to the complaint immediately, no later than within 14 days from the date of its submission. In the case of exercising warranty rights - if we consider it necessary to consider the complaint, you are obliged to deliver the defective item at our expense to the postal address indicated above. If, due to the nature of the thing or the way it is installed, its delivery would be excessively difficult, you are obliged to make the thing available to us at the place where it is located.
Information regarding a possible additional warranty and its detailed terms are always attached to the product and available on the information pages of the online store.
Our customer service is at your disposal: Mon to Fri from 9:30 am to 6:30 pm
8. services provided electronically
In order to use our online store, including browsing the assortment and placing orders, it is necessary to have a multimedia device with an installed web browser and access to the Internet and e-mail. In the settings of the browser, it is recommended to enable JavaScript and the storage of cookies. Users are obliged to use the online store in a manner consistent with the law and good morals, the delivery of unlawful content is prohibited.
We take all necessary measures to ensure fully correct operation of the website and the interface of our online store to the extent that results from the current technical knowledge, and we undertake to remove all irregularities and technical problems reported by users within a reasonable time. The above also applies to the possibility of signing up for a newsletter or the optional possibility of creating a customer account - if these services are provided as part of our store. You may notify us of any detected irregularities or interruptions in the functioning of the website and services of our online store via the contact information indicated in the section above. In a complaint about irregularities related to the technical functioning of the online store service, please indicate the type and date of the irregularity.
9 Out-of-court dispute resolution
We would like to inform you that Consumers have the possibility to use the out-of-court method of dealing with complaints and claims. Information on how to access the aforementioned mode and procedures for dispute resolution, can be found at the following address: www.uokik.gov.pl in the "Amicable resolution of consumer disputes" tab.
In addition, at: http://ec.europa.eu/consumers/odr Consumers have access to an online consumer dispute resolution platform (the so-called ODR platform). The ODR platform is a multilingual, interactive website for serving Consumers and businesses seeking out-of-court settlement of disputes arising from the conclusion of a distance sales or service contract.
The use of the aforementioned out-of-court means of claim and dispute resolution is voluntary and can only take place if both parties to the dispute (the Consumer and the seller) agree to it.
None of the provisions of these Regulations is intended to violate the statutory rights of the Consumer. In the event of any contradiction between the provisions of these Regulations and the rights of Consumers under generally applicable laws - the statutory regulations will always be applied in place of the disputed provisions of the Regulations.